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We will respond as appropriate as soon as possible. Generally we can respond the same day, but sometimes work or travel schedules keep us from responding for a few days.

Your correspondence is important to us and we appreciate you taking the time to communicate with us.

It is our hope that we can make a difference in the world. With your help we can change hotels' approaches to business and show them the wisdom of operating a green hotel. Make your preference for green hotels as you travel. Ask what green actions a hotel takes as you book your room and as you check in. Suggest green actions they can take every time you communicate with them. If they don't live up to their promises of green actions, report it to management -- and to Best Green Hotels.