InterContinental Hong Kong Kowloon, Hong Kong |
Comments:
No: | Yes: | Unknown: | Promised but not provided: |
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Review:
The service at this hotel was first class! Staff available for anything, any time. We could get water, light bulbs (or even a new lamp when one of ours quit working), food, or even a hot pot, with a quick call to our "butler" or the front desk.
The use of an energy management system, whereby the room has electricity only when your room card is in the "light switch", is a great concept that saves lots of money. However, this hotel has a work-around so staff can turn on the TV and lights at turn down service when you aren't there and there is no key card in the "light switch".
Though this hotel doesn't promote itself as green, and can use lots of pointers on making it greener, they have some basic actions that are environmentally friendly. Our wastebasket wasn't lined, saving resources and landfills; it was an attractive, durable can that fit the decor and did its job. And the newspaper was an option: we could select from a menu of papers, or opt for none. And when they brought the paper my husband ordered, it was hanging from the door handle in a reusable bag. What a great idea! The only other hotel I've hard of that does that is the Lenox in Boston.
The hotel was attentive to details: the scale had a terry cover, two pair of slippers were available to us, and at turn-down a linen mat was put on the floor like a bed-side rug. When we arrived they brought us a pot of tea. And they provided a fresh plate of fruit every day.
rc, October 2007
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